Key contacts in region

Key contacts in region

DHA - Townsville

Location: 63-65 Bamford Lane, Kirwan QLD 4817

Phone: 139 342

DFA - Northern Queensland Delegate

Defence Families of Australia (DFA) is the official body appointed by government to represent the views of Defence Families. Its aim is to inform government and Defence on the needs of the family. Its goal is to ensure quality of life for all Defence families by providing a recognised forum for their views and by reporting, making recommendations and influencing policy that directly affects families.

Contact: Chandell Derham

Email: nth.qld [at]

About Chandell

My name is Chandell Derham and I have been a Defence spouse for nearly 10 years. Prior this I was a Defence child with my Dad in the army for 25+ years. Together my husband and I have posted to numerous locations and have completed 3 deployments. We have a little boy who is almost 3 years old, and another little bub on the way. Having been around the Defence force for my whole life, I am passionate about helping families to deal with the challenges that Military life brings. I am very excited about my role with DFA as they are an organisation that works for real change for families, from the highest level down. There is so much to be done in improving the experiences and supports for Defence families, and I am excited to represent the interests of North Queensland whenever the opportunity arises.

    DCO NQ – Townsville and Cairns

    DCO provides assistance for partner’s employment, help with childcare assistance for dependants with special needs, social worker support, support for community groups, help for families during crisis and emergencyeducation support for children and assistance for members leaving the military. Your local DCO office can provide you with local information, access to support and information services, and organises events and get-togethers for Defence families.

    Location: Nathan Business Centre, 340 Ross River Road, Aitkenvale QLD 4814


    Email: DCO.townsville [at]

    Phone: (07) 4753 6539


    DCO Cairns

    Location: 97 Spence Street, Cairns QLD 4870

    Email: DCO.cairns [at]

    Phone: (07) 4053 9300


    Defence Family Helpline
    1800 624 608


    North Queensland DRHM

    North Queensland Defence Relocations and Housing Manager (DRHM) for Mount Isa, Weipa/Scherger and Thursday Island is based out of Townsville  and has considerable experience in all aspects of relocations and housing, and communicate with DHA, DCO and Toll Transitions to ensure you experience high quality service during your move. 

    Email: drhm.nt [at]

    Phone: (07) 4411 7831 or 0409 587 028